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Behind the Screens: Meet Our Client Success Team

Written by: Audrey Fairbrother

Most of what we hear from successful business owners is how hard it is to find remote help from someone who has the skills, the maturity and the commitment to make a difference over the long term – it’s like a needle in a haystack – where do you find these people and how do you truly know you can trust them to represent you and you business?

That’s where we believe a personalized approach really shines; our skilled Client Success Advisor team takes a personalized approach to each exploratory call to truly uncover your unique requirements.

Our Client Success Advisors are the linchpin between our potential clients and our team – spending as much time as necessary to truly encover your unique requirements so that they can then suggest someone who is meticulously matched for your business needs – someone with the interests, the skills, personality, and the long term availability to help you achieve your goals. To do all this, you need dedicated and astute Client Success Advisors with immense curiosity and attention to detail, with the ability to read between the lines and ask questions that you might not even know needed answered!

And so today, I have the great pleasure of introducing these awesome team members who make hiring someone to support your work a breeze! Hear what makes them tick!

Stephanie M, left; Collette, right

Stephanie: I love hearing successful business owner’s backgrounds and company stories, as well as getting to know each unique personality. I get to learn about each person’s business and needs, and then I get to offer solutions to their pain points, and business hurdles. This is not only rewarding, but a fun and interesting challenge. And then of course, after a client signs up, it is always so satisfying to hear how happy they are with their new team member and vice versa. Having worked with hundreds of successful business owners I love knowing I was a part of making that awesome working relationship happen!

Collette: There are 2 things that I love most about being on the CSA team. The first one is that I am constantly helping people and that really is something that I thrive on. Whether it be finding the solutions to a prospects problems by recommending one of our highly skilled team members to support their work or helping our team find great clients to work for that they will love. The other thing I appreciate so much is being part of such a great team – we have fun at what we do, we enjoy each other’s company, and we help each other succeed. I value that a lot.

Want to speak with one of our talented Client Success Advisors about your needs for remote staff? Click here to get started.

Updated on April 12th, 2019

About the author: Audrey Fairbrother is the Marketing Manager here at Boldly, when she's not spreading information about the benefits and joys of a premium remote team, she enjoys drinking a good coffee or going for a run in her hometown of Denver, CO.