Customer Service
From customer enquiries, to processing orders, to inventory management, our experienced team members have got you covered. We can run your entire ecommerce business on your behalf, or handle key functions, and we’ll treat your customers with the same love and care that you would.
- Customer service enquiries
- Data entry
- Order processing
- Account management
- Invoices and payments
- Follow up calls
- Inventory management
- Shopping cart admin
- Supplier liaison
- Refund processing
- Coupon administration
All our services include these features:
Your Staff Integrated into Your Team
Assign your staff a company email, invite them to use your cloud-based software, and work with your team.
See What's Going On
With your client dashboard, you can keep track of your staff's activity and manage your account.
Never Go Without Help
Your staff will train a backup so that you always have cover during vacation or illness.
Ironclad Satisfaction Promise
Start working with complete peace of mind covered by our 100% satisfaction guarantee.
Access to Our Extended Team
For design and Web projects, and for access to additional resources when you need to scale.
Full Support from Our Client Success Team
Personal onboarding to help you get started and regular check-ins to support your long-term success.