Frequently Asked Questions
We’ve collected some of the most popular questions asked by clients as a resource for you. Feel free to contact us directly at hello@boldly.com if you have any additional questions that aren’t covered here.
the basics
- What can my remote staff do?
- How do I get assigned my staff?
- How do you choose the staff that work for Boldly?
- Where are your staff located?
- Do you train your staff?
- Can I use multiple staff?
- Do my staff work on weekends and holidays?
- Do you provide back up when my staff member is away?
- Can my remote staff work with my online software and project management tools?
- How quickly will my staff respond when I contact her/him?
- Can I assign a company email address to my staff?
- How do you ensure quality control?
- How does my remote staff member track time?
BILLING INFORMATION & SUBSCRIPTION
- How do I sign up?
- How do I pay?
- Are your plans flexible?
- How do I terminate work with a staff member?
- Are there any additional fees in addition to my monthly plan amount?