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Virtual services: enabling global business

Virtual services are not just a cost-effective way to run your small business, they also provide you with an efficient and productive way to grow your company into a global enterprise.

We look at the top five reasons why virtual services enable global business:

1. It lets you have “virtual offices” around the world

It doesn’t matter where you are based, your company can have global reach with offices around the world without actually having a physical office space. By simply hiring a virtual representative in each location in which you want to do business, you have the ability to target a new demographic of customers with a company representative who speaks their language.

2. It lets you communicate with customers using their home language and customs

It’s important for customers to feel comfortable with your business and this is best achieved by hiring customer support services or assistants who are situated within their locale, or who speak the same language and use the same customs within the same time zone. So, you can hire a Welsh customer support representative based in London for your Welsh customers even though your business is based in San Francisco.

3. It lets you be more cost-effective

Sometimes you’ll find that hiring a support person in your customer’s locale can be more affordable than hiring staff members who work in a big city like London or Paris. In addition, having numerous people based around the world allows your business to communicate with your customers without having to physically travel to each location.

4. It lets you work while travelling

If you’re on a business trip in London and you have a client requirement in Paris, you don’t need to worry about heading to the airport. You can hire global virtual services to assist you with your every customer requirement while you’re working, travelling, or generally just on the go. Now you can easily leave your virtual assistant in charge of your daily administration when you need to travel, and you can take over again when you get back.

5. It saves time

Hiring work-from-home staff allows you to save time and cut back on unnecessary traveling to and from a physical office which in turns saves time as your virtual staff members are never late for work because of travel, or never miss days because they’re taking annual leave: there’s always someone to hold the fort when you need them. It also allows you to save time and focus your energies where they’re needed most instead of trying to do everything at once.


About the author Sandra Lewis is the Founder and CEO of Boldly. She's passionate about helping Businesses, Organizations and Executives increase productivity and move their work forward with the right skills and resources. Setting an example of the efficiencies gained working remotely, she’s been leading her entire team on a virtual basis for the past decade.

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