We’ve all had our own experiences of great or terrible customer service, and the difference it can make to the way we view a company. The way you make your customers feel will have them singing — either your praises (or not!!) and if you get it right, will have them coming back time and again. What are some unique ways to go the extra mile and make your customers feel really valued? We asked our friends at Ruby Receptionists for their best tips:

To learn more about Ruby’s new ‘solo entrepreneur’ plan(which ensures exceptional customer service no matter the size of your business) and take advantage of Ruby’s Promotion for Boldly’s blog readers, please visit callruby.com/Boldly.