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Living The Message: How A Leadership Development Client
Saw His Need to Walk the Talk

Written by: Audrey Fairbrother

Dr. Todd Hall is a psychologist, leadership/organizational development consultant, author and professor. As co-founder and Chief Scientist for Connection Culture Group, Dr. Hall helps leaders and organizations create a Connection Culture so they can create sustained high performance. He works with leaders and organizations in the areas of leadership development and coaching, organizational change/development, speaking at conferences, and training through e-courses.

As Dr. Hall’s own business began to grow, he realized there was a great opportunity to put some of his ideas to practice in his own firm, and bring in additional resources to help him manage his back office, increase efficiency and free up more time for him to focus on his areas of expertise.

It Begins With Delegation

Dr. Hall approached Boldly in 2014 for support with customer service, administrative assistance and survey management as well as research assistance. He was matched with Cyndi, a Boldly team member and an experienced business administrator with a proven track record of streamlining office and back-office practices. Because of Cyndi’s incredible attention to detail and commitment to quality, she quickly gained Dr. Hall’s trust and the two of them became a dynamic team.

“I checked out numerous remote staffing solutions before going with Boldly,” Said Dr. Hall. “I was looking for someone who could be client facing and represent my company, and also be able to take high level direction and then figure things out solo and get them done. (Boldly) matched me with a great talent and she has been exactly what I hoped for. She picked things up very fast, and I feel confident with her interacting with clients; she’s truly part of our team.”

Room To Grow

As Dr. Hall gained more time by delegating to Cyndi, he began to focus on his company’s growth. With his expanded time for networking, that growth came quickly, and he soon realized it would be valuable to bring on another resource to assist with his marketing and social media efforts. So, Boldly matched Dr. Hall with Diana, a marketing professional with a 20-year career in social media, email marketing, website management, and video editing for start-ups, nonprofits, and corporations. Diana now handles the curation and scheduling of all of Dr. Hall’s social media posts, focusing on leadership, personal development, and organizational management.

A Successful Trio

Dr. Todd Hall’s business is thriving, and with his back office and social media presence being handled efficiently by Cyndi and Diana, Dr. Hall has more time to focus on his main mission: helping high-achieving professionals create meaningful work and relationships. Dr. Hall continues to write and speak on the topics of social connection, emotional intelligence and employee engagement. However, Dr. Hall not only teaches companies about these topics, he’s modeling the behavior he recommends.

Updated on December 6th, 2022

About the author: Audrey Fairbrother is the Marketing Manager here at Boldly, when she's not spreading information about the benefits and joys of a premium remote team, she enjoys drinking a good coffee or going for a run in her hometown of Denver, CO.