Privacy Policy

This privacy policy sets out how Boldly uses and protects any information that you give us when you use this website.

Boldly is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Boldly may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2018.

What we collect

We may collect the following information:

• name and job title
• contact information including email address, mailing address and phone number
• which pages on our website you visit
• what requirements you have for virtual support
• your VAT number - if you sign up for our service

The legal basis on which we collect information

We collect your personal information on the basis of Legitimate Interest. (e.g. we’ve sold you or you have expressed interest in a cup of tea so we may promote tea or a cup of coffee - but NOT a new car!)

International transfers

If you are visiting our website from outside of the United States, please be aware that you are sending information (including personal data) to the United States where our servers are located. Boldly has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of your data in Boldly’s possession. Boldly will promptly notify you in the event of any known unauthorized access to, or use of, your data.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes.
• We may use the information to customize the website according to your interests.

Third parties

We do not share your information with any third parties for the purpose of promotion, however we do use various third party software in the process of conducting business such as mailing list management, accounting, payment processing etc. If you would like more information about specific service providers please contact us at hello@boldly.com.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file that is placed on your computer’s hard drive that helps analyze web traffic. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@boldly.com.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.